Legal Documents

Caxino Terms and Conditions — fully in Bengali

Please read these terms and conditions carefully before creating an account or using any services on Caxino. They define the rights and responsibilities of both you and Caxino.

Last updated: January 2026 Licensed Platform
Applies to all users

Key Terms at a Glance

Get the key highlights before diving into the full details

Age & Eligibility

You must be at least 18 years of age to use Caxino. Account creation or use by minors is strictly prohibited and will be treated as a legal violation.

Deposit & Withdrawal Rules

Minimum deposit is ৳200 BDT and minimum withdrawal is ৳500 BDT. Withdrawals via bKash, Nagad, and Rocket are processed within 5–15 minutes. Large withdrawals may be held pending KYC verification.

Bonus Terms

All bonuses are subject to specific wagering requirements. Once a bonus is activated, withdrawals will not be permitted until the required number of wagers has been completed. Bonus abuse may result in account termination.

Multiple accounts are not permitted

Each individual may only open one account. If the same person creates multiple accounts, all accounts will be closed and any balance may be forfeited.

Fraud & Malpractice

Any attempt to defraud, use bots, or gain an unfair advantage will result in immediate account closure. All transactions are monitored.

Account Security

You are responsible for keeping your account password and login credentials secure. Allowing anyone else to access your account is a violation of our rules.

Important: By creating an account or using any service on Caxino, you are considered to have automatically accepted these Terms and Conditions. Please read the full document carefully before registering.

1 General Terms

These Terms and Conditions form a legally binding agreement between Caxino and its users. Caxino is an internationally licensed online gaming and betting platform that operates across multiple countries, including Bangladesh.

By using Caxino's services, you confirm that you are doing so entirely of your own free will and at your own risk. You acknowledge the financial risks involved in betting and gaming.

Caxino reserves the right to update these terms and conditions at any time, with or without prior notice. Continued use of the platform after any changes constitutes your acceptance of the updated terms.

These terms are provided in Bengali for the convenience of our users. In the event of a legal dispute, the English version shall prevail.

2 Account Registration

The following requirements must be met to open an account on Caxino:

  • Minimum age 18 years must be
  • You must register using your own accurate and truthful information
  • Each individual may only One Account open
  • The account must be used solely for your own personal use
  • Using a false identity, a borrowed identity, or another person's information is strictly prohibited

After registration, Caxino may request identity documents, proof of address, or other records for KYC (Know Your Customer) verification at any time. Failure to provide documentation or submitting fraudulent documents will result in account suspension or termination.

Creating an account with false information may result in full balance forfeiture and legal action.

3 Deposits & Payments

Caxino supports a variety of payment methods in Bangladesh, including bKash, Nagad, Rocket, and cryptocurrencies (BTC, ETH, USDT).

Payment Methods Minimum Deposit Processing Time
BKash ৳200 BDT Instant
Nagad ৳200 BDT Instant
Rocket ৳200 BDT Instant
Crypto Equivalent to ৳500 1–30 minutes

All deposits must come from legitimate sources. Caxino does not support money laundering or transactions involving illicit funds. Any suspicious activity will be investigated and appropriate action will be taken.

Before making a deposit, ensure that the payment account is registered in your own name. Deposits from another person's mobile banking account may not be accepted.

4 Withdrawal Rules

The following conditions apply when withdrawing funds from Caxino:

  • Minimum withdrawal amount: ৳500
  • Withdrawals can only be made to the same payment method used for the deposit
  • Large withdrawals may be delayed if KYC verification has not been completed
  • Withdrawals cannot be made directly from bonus balance — wagering requirements must be met first
  • Withdrawals may be temporarily held in cases of suspicious activity

Withdrawals via bKash and Nagad are typically completed within 5–15 minutes. Minor delays may occur during bank holidays or peak periods.

5 Bonuses & Promotions

Caxino offers a range of bonuses — welcome bonus, reload bonus, cashback, free bets, and more. Each bonus comes with its own terms, which are listed alongside the respective offer.

General terms and conditions for all bonuses:

  • Bonuses must be claimed within a set time window — they will be forfeited once the deadline passes
  • The welcome bonus is available once only, after your first deposit
  • Withdrawals will not be processed until the bonus has been wagered the required number of times
  • Some games may not count toward bonus wagering — check the bonus page for details
  • Multiple bonuses cannot be active at the same time unless explicitly permitted

Bonus abuse, claiming bonuses through multiple accounts, or exploiting any bonus scheme will result in all bonuses being forfeited and the account being closed.

6 Betting Rules

The following rules apply when placing bets on Caxino:

  • Once a bet is confirmed, it cannot be cancelled or changed
  • If a bet is cancelled due to a technical issue, the full stake will be refunded
  • If an event is cancelled, the stake for that bet will be refunded
  • Odds in live betting change in real time — the odds at the moment a bet is confirmed are final
  • Caxino reserves the right to void any bet placed at incorrect odds due to a system error

Caxino reserves the right to void any bet and launch an investigation if match-fixing or any other form of fraudulent activity is suspected on Sports Betting.

7 Prohibited Activities

The following activities are strictly prohibited on Caxino:

  • Creating multiple accounts or using another person's account
  • Using bots, scripts, or automated software to place bets or play games
  • Bonus arbitrage or bonus abuse
  • Attempting to hack the platform's systems or software
  • Use as a vehicle for money laundering or illegal fund transfers
  • Threatening, harassing, or deceiving other users
  • Match fixing or using insider information to gain an unfair advantage

Involvement in any of the above activities will result in immediate account closure, balance forfeiture, and legal action where applicable.

8 Account Closure & Suspension

Caxino reserves the right to close or suspend an account in the following circumstances:

  • For violating the terms and conditions
  • For failing KYC verification or submitting fraudulent documents
  • If your account has been inactive for an extended period (more than 12 months)
  • At the user's own request (self-exclusion)
  • By order of a court or regulatory authority

Users may close their account at any time. Any valid balance should be withdrawn before closure. A monthly maintenance fee may be charged on inactive accounts.

9 Responsible Gaming

Caxino believes in responsible gaming. We want our users to play in a safe and healthy environment.

  • You can set daily, weekly, or monthly deposit limits
  • The self-exclusion feature allows you to lock your account for a set period of time
  • The cooling-off period allows you to pause betting for anywhere between 24 hours and 30 days
  • Parental controls are available to help protect minors

If you feel that gaming is getting out of control, please reach out to our support team. We're always here to help.

To learn more about responsible gaming, visit our Responsible Gaming Visit the page.

10 Privacy Policy

Caxino is committed to protecting your personal information. We collect, store, and use your data solely for the purpose of providing our services.

  • Your personal information is never sold to third parties
  • Your information is never shared without a legal obligation
  • All data is protected with SSL encryption
  • The right to erasure of your data applies in certain circumstances

To learn more, visit our Privacy Policy Read.

11 Dispute Resolution

If you have a dispute or complaint, contact Caxino's support team first. We aim to respond within 72 hours.

If your issue remains unresolved through support, you may escalate a complaint to our licensing authority. A neutral international arbitration process is followed for final decisions.

Submit your complaint to: support@caxino.ws — Write "Complaint" in the subject line.

12 Changes & Updates

Caxino may update these Terms and Conditions from time to time. For significant changes, a notification will be sent to your registered email or account.

Continued use of the platform after any changes have been made will be treated as automatic acceptance of the updated terms. We recommend checking this page regularly.

The latest version of these Terms and Conditions is always caxino.ws/terms-conditions can be found on the page.

Understood the terms? Get started now

Register on Caxino and enjoy online betting and gaming in a safe, trusted environment. Get a 100% bonus on your first deposit.

Licensed bKash/Nagad Support 24/7 Bangla Support 18+ Only
বাংলা